Privacy Policy – Rocks Terrace Restaurant Goreme

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Effective Date: 06.12.2025

Rocks Terrace Restaurant is a family-run rooftop restaurant in Göreme, Cappadocia, known for Turkish breakfast and sunset dinners with valley views. This Privacy Policy explains how we collect and use your personal data when you book a table, contact us or use our website.

Our restaurant and website are operated by our parent company, Stream Co Tour. In this policy, “we”, “us” and “our” refer to Rocks Terrace Restaurant and Stream Co Tour.

Information you provide directly

When you:

• make a reservation,
• contact us by form, email, WhatsApp or phone,

we may collect:

• Full name
• Phone number
• Email address (if provided)
• Reservation details (date, time, number of guests, notes)

Information collected automatically

When you visit our website, standard technical data may be collected, such as:

• IP address, browser type and device information
• Pages you view and how long you stay

This is usually collected via tools like Google Analytics to help us understand how visitors use our site.

We use your information to:

• Manage reservations – confirm, modify or cancel your booking.
• Respond to your questions – by email, phone or messaging apps.
• Improve our website and services – analyse anonymised visitor behaviour to make our site easier to use.
• Comply with Turkish law – fulfil our legal and tax obligations in Türkiye.

We do not sell or rent your personal data to third parties.

We may share limited data only in these cases:

• Service providers – such as our website host (GoDaddy) and analytics providers that help us operate and improve the site. They are required to protect your information.
• Legal reasons – if requested by a competent Turkish authority or required by law.

Our website uses cookies to:

• keep the site functioning correctly,
• remember basic preferences,
• measure traffic and performance (for example via Google Analytics).

You can block cookies in your browser settings. If you disable cookies, some parts of the site may not work properly.

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

Under the Turkish Law on the Protection of Personal Data (KVKK), you have the right to:

• learn whether your personal data is processed,
• request information about how it is processed,
• request correction of incomplete or inaccurate data,
• request deletion or destruction of your data in accordance with the law,
• object to results arising from automated processing.

To exercise these rights, please contact us using the details below.